The Charity Business respects your privacy and is committed to protecting your personal information.
This privacy policy explains what information we collect through this website, why we collect it and how we use it.

Who we are
The Charity Business provides practical commercial thinking, resources and support for charities.
For the purposes of UK data protection law, The Charity Business is responsible for the personal information collected through this website.
Contact: hello@thecharitybusiness.co.uk

What information we collect
At the moment, we may collect:
- your email address when you join our mailing list
- information you provide if you contact us
- basic technical information about how you use our website, such as browser, device and website usage information

 

As our website develops, we may also collect information you provide when booking services, purchasing products, downloading resources or completing forms.

How we use your information
We may use your information to:
- send you updates, resources, ideas and news from The Charity Business where you have chosen to receive them
- respond to enquiries
- provide services or resources you have requested
- administer and improve our website
- understand how people use our website and content
- meet our legal and regulatory obligations

Marketing emails
If you join our mailing list, we will use your email address to send you updates from The Charity Business.
We will only send marketing emails where we have an appropriate lawful basis to do so. Where we rely on your consent, you can withdraw that consent at any time.
Every marketing email will include an option to unsubscribe.
Our website signup box is deliberately unticked, so you have to actively choose to join the mailing list. This reflects current ICO guidance that consent for electronic marketing should involve a clear positive action. 

Our lawful bases
Depending on why we are using your information, we may rely on:
Consent, for example when you choose to receive our marketing emails.
Legitimate interests, where we have a reasonable business reason for processing your information and your rights do not override those interests.
Contract, where we need information to provide a product or service you have requested or take steps before entering into a contract.
Legal obligation, where we are required to keep or use information by law.
UK data protection rules require privacy information to explain the purposes for processing personal data and the lawful basis being relied upon. 

Who we share information with
We do not sell your personal information.
We may use trusted service providers to help us operate The Charity Business, including website hosting, forms, email, payment and other technology providers.

Our website is currently built using Wix, which may process information submitted through our website on our behalf.

Where personal information is processed outside the UK, we will rely on appropriate safeguards where required.

How long we keep information
We keep personal information only for as long as we need it for the purpose it was collected, or where we are required to retain it for legal, accounting or regulatory reasons.
If you unsubscribe from marketing, we will stop using your information to send you marketing communications.

Cookies
Our website may use cookies and similar technologies to make the site work properly and, where enabled, help us understand how the website is being used.
Where consent is required for non-essential cookies, you will be given the opportunity to choose whether to accept them.

Your rights
Under UK data protection law, you may have rights relating to your personal information, including the right to:
- ask for a copy of the information we hold about you
- ask us to correct inaccurate information
- ask us to delete information in certain circumstances
- restrict or object to certain uses of your information
- withdraw consent where we rely on consent

The ICO requires organisations to explain these rights and provide clear information about how personal data is used. ICO
To exercise any of these rights, contact us at:
hello@thecharitybusiness.co.uk

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.

Changes to this policy
We may update this privacy policy as The Charity Business and this website develop.

The latest version will always be published on this page.